![]() ![]() 22:42:34.491-0400 18476 1688 KMM Nougat64 E: kmmCfgLoadForPackage: failed to parse cfg file: filename C:\ProgramData\BlueStacks_nxt\Engine\UserData\InputMapper\UserFiles/, exc XjsonFileError **** Snippet of the end of Player log file ***** If this file is not needed, and this error is benign, does anyone have any insight as to why my bluestacks 5 is crashing upon startup? Why would I be missing this file all of a sudden? Questions:ĭoes someone know if this file should exist? This file does not exist in that location on my PC. It looks like the player is trying to locate a file at: C:\ProgramData\BlueStacks_nxt\Engine\UserData\InputMapper\UserFiles/ I'm including the end of the Player log file located at C:\ProgramData\BlueStacks_nxt\Logs I uninstalled and reinstalled bluestacks 5 Nougat 64, and it worked fine.ģ days later, bluestacks 5 started crashing upon bootup again, exact same issue as before. I tried all the support tips: enable virtualization, disable Hyper-V.etc, didn't help (keep in mind bluestacks 5 was working perfectly fine for 5 months). 3 days ago it started crashing upon bootup ( I suspect due to some windows 11 update). Bluestacks was working fine on my pc for 5 months. ![]()
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